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September 28, 2005
Web client too new error
For the past two days we've had quite a few people getting a "Web client too new" error message when launching Banner SIS/FIS. The banner support team at OUS tracked it down to one of the INB servers that needed up to date patches. The patches were applied last night so users shouldn't get this message any more. If they do, you can fix it by clearing the Jinit jar cache on the computer by doing this:
OPTION 1:
(1) Close all IE browsers
(2) Open the control panel, and look for the Jinitiator Icons
(3) Double click the Jinitiator 1.3.1.13 icon, this loads the Jinitiator Control Panel
(4) Click on the "CACHE" tab
(5) Click on the Clear Jar Cache button, and choose "Yes"
(6) Try Banner7 again
OPTION2:
(1) Close all IE browsers
(2) Delete all files from the following folder: c:\Documnets and Settings\the_user_in_question\Oracle JAR Cache\*.*
(3) Try Banner7 again
Posted by soukupm at September 28, 2005 07:31 AM
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