We meet with food services and during the discussion on how the new process would work we realized we need an extract from their system so that when the cards are encoded they have the correct lost card number based on what food service already knows about.
We meet with the business and the consultant about the interface and what codes need to be sent to rectrack. We also talked about household id, household member #, and lost card number and how rectrack works with these. The result of the discussion is a change in how we are going to encode the form and a change in how we will send the data.
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