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Step-by-step guides

Enroll in Duo Security

(In 7 easy steps! You won’t believe the results!)

 

Step 1:

Log in to Portal with your WOU credentials (username and password). Once you log in, locate the green Duo Authentication Portal channel.
Click on the “Enroll in Duo Security” button, which will take you to the enrollment page.
Click “Start setup” to begin
Enroll in DUO

DUO Portal Channel

Protect your WOU account screenshot

Step 2:

Choose the type of device with which you would like to authenticate. Mobile is best.

What type of device are you adding - screenshot

Step 3:

 Add a phone number and check the box below it

Enter your phone number - screenshot

Step 4:

Choose the type of phone you are using

What type of phone are you using - screenshot

Step 5:

If you are using an Apple device, use the App Store; if Android, use Google Play; if Windows, use the Windows Store. Search for “Duo Mobile,” then install the app. Once this is done, be sure to click the “I have Duo Mobile installed” button.

Install DUO Mobile for iOS - screenshot

Step 6:

Open the Duo Mobile app and choose the plus (+) option on the right hand side of the screen

DUO app -screenshot

Hold your phone up to the code on the webpage

Activate DUO Mobile for iOS - screenshot

Once activated, you’ll see the following page:

Activate DUO Mobile for iOS completed - screenshot

Step 7:

In the drop down menu, be sure to choose the option “Automatically send this device a Duo Push” and click SAVE.
If your phone asks you if you want to allow push notifications, make sure to press allow, or you won’t be able to receive push notifications.

My settings and devices - screenshot

Congratulations! You are now ready to log into WOU systems 🙂

Enrollment Successful! - screenshot

Duo Portal Login with the Mobile App

Step 1:

Log in to Portal (wou.edu/Portal) with your WOU credentials (username and password)

Enroll in DUO

 

Step 2:

(If you’ve already been enrolled with Duo, proceed. If not, take a look at our enrollment documentation here).

Choose the device you would like to authenticate with in the “Device” drop down menu. In this case, choose your mobile phone.

DUO choose device to authenticate - screenshot

 

Step 3 (push):

Click the “Send Me a Push” button. Duo will then send a push notification to your phone

DUO push notification screenshot

 

Example of a push notification:

Example of a DUO push notification screenshot

Once you receive the push, touch it, then either touch “Approve” or “Deny

Step 3 (passcode):

If you would rather, you can also enter a passcode instead of using push authentication.

DUO passcode - screenshot

 

Open your Duo Mobile app, touch the “Western Oregon University” line, then enter the six digit numeric code on your phone into the passcode box in Portal. Then, click “Log in”

 

Step 4:

Success! You have logged into Portal.

 

Note:

If you’re having troubles logging into Portal with Duo, please visit our troubleshooting web page or contact the UCS Service Request Desk by phone or text to 503-838-8925 or via email at ucshelpdesk@wou.edu

Duo Portal Login with a Hardware Token

Step 1:

Log in to Portal (wou.edu/Portal) with your WOU credentials (username and password)

Enroll in DUO

 

Step 2:

(If you’ve already been enrolled with Duo, proceed. If not, take a look at our enrollment documentation here).

Choose the device you would like to authenticate with in the “Device” drop down menu. In this case, choose the “Token” option.

DUO device token screenshot

 

Step 3:

Click on the power button on your hardware token, then enter the six digit numeric code from the token into the passcode box in Portal (you have thirty seconds to enter the code before it expires and a new code appears on your token). Then, click “Log in”

DUO login with token screenshot

 

Step 4:

Success! You have logged into Portal.

 

Note:

If you’re having troubles logging into Portal with Duo, please visit our troubleshooting web page or contact the UCS Service Request Desk by phone or text to 503-838-8925 or via email at ucshelpdesk@wou.edu

Enable automatic push notification

Step 1:

Log into Portal (wou.edu/portal). Once you’re logged in, look for the green Portal channel for Duo Authentication. If you’ve been enrolled with Duo already, you’ll see a “Manage your devices” button. Click on this to begin device management.

DUO Portal App Manage your devices

Step 2:

Verify you’re you by either sending a push notification with the button “Send me a push” or by entering a passcode with the “Enter a passcode” button

DUO choose an authentication method

Step 3:

The “My Settings & Devices” screen will appear

DUO my settings and devices

Step 4:

Scroll down until you reach the bottom. In the “When I log in” drop down, choose “Automatically send this device a Duo Push” then click “Save

DUO automatically send my phone a DUO push

Once you’ve saved the settings change, the green button should say “Saved” and you’re done!

DUO saved button