The Contribute Publishing Server is down again. This is really frustrating; it was running great for months and then bam, two major failures since the beginning of February. Nobody can log in to the system at all.
Last time I had to reinstall the whole system and recreate all the site settings by hand (a tedious process for thirty sites) because when I tried restoring the backed-up settings the problem came right back. This time, even that doesn't work; the problem occurs even on a totally fresh install with no sites defined.
I was able to demonstrate this to one of Adobe's senior tech support engineers, and she confirmed this was a previously unknown program bug and submitted it to the CPS developers. They are supposed to get back to me within one business day, but it's now been longer than that, so tomorrow morning it's time to start pestering them again.
It's frustrating because I still think this is a good product... at least it makes my job as an administrator much easier when it it working correctly. We'll see how things go, I guess.
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