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September 27, 2005

It's "Rush Week" at the Bookstore - New Equipment is Helping

Welcome back students and faculty! The first week of each term has historically been mighty busy at the bookstore, and this year is no different. All seven registers have been placed online and several hundred website pre-term orders have been filled. The new switch that was installed in the WUC earlier this year has resolved our pesky network slowdown issues, and the registers are operating normally, even with the increased traffic load.

Last year we also replaced two modems on the Point of Sale server. One of these modems handles credit card verifications, and it is handling the higher credit card verification volume very well.

Also, we have replaced several of the handheld register scanners over the past year. At the main register, check out our wireless scanner - it is pretty cool and can scan items more than 30 feet from the register (just for fun). We are implementing a long term plan to replace the older Symbol handhelds with newer equipment. So far, we have replaced three of about eleven that need to be upgraded.

Finally, we are nearly done with replacement of the five backup tapes used for daily backups of our system. Our old tape set was three years old, and several of the tapes had started throwing data errors. The bad tapes have been replaced and the entire replacement set should be in use by next week.

All in all the equipment upgrades have really helped reduce the problems we have historically experienced during rush week. Thanks to Kristi, Kris, Margy and the entire bookstore staff for all the improvements which should make things run much more smoothly!

Posted by rossm at September 27, 2005 9:30 AM

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