How soon can I get help for my technology project?

 Generally speaking, consultants are available to start a new project within 2 to 4 weeks of your initial contact with us, depending on availability. We can occasionally fit PC, network, and database troubleshooting into our schedule within 2 weeks. However, lead times can be much longer for larger project requests like database development, websites or network installations.  

Call our hands on services project coordinator at 555.555.5555 to locate the most appropriate and timely resource possible to meet your organization's technology needs. 

I am having a technology emergency and need help right away. Can a PAR consultant help?

 PAR is not adequately staffed to provide emergency troubleshooting services. Our consultants are generally working in the field on technology projects.  If we have staff with available time we can make a "best effort" to help you through a trouble spot. However, you can often find faster service through self-help or assisted help from the manufacturer or publisher of your hardware or software.

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Do you offer tech support?

While we can't guarantee "emergency" availability for fixing computer problems, we can generally respond to a computer network or PC support request within 3 to 5 days of your call. As a better alternative to being in constant crisis, an agency can sign up for PAR scheduled support services to have regular technician visits to troubleshoot technical problems and provide ongoing support.

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How much does it cost?
No, consulting is not free; however, we may be able to work within your agency budget. See our Rates.

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Can you recommend hardware to buy?

Yes. Software too! We don't endorse particular vendors but instead work with you to determine your system requirements and budget. We then will work to find the best vendor based on these factors. Generally, we do this type of work as part of a computer network or database project.

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Can you help us plan for technology and approach fund sites?

Yes. This process can be intensive (strategic) or minimal (tactical) technology planning. For instance, if you're just interested in planning, budgeting and fundraising for a technology project (a computer network this year or replacing hardware) then we can help write an assessment and budget that can be used as a fundraising tool. We also provide strategic technology planning for one to three years of organizational tech projects, training, upgrades and maintenance and provide a comprehensive written plan with budgets that again can be a great fundraising tool.