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Migration Process

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STANDARD MIGRATION PROCESS:
User responds to web-based migration survey
Joe contacts department representative to schedule migration
Send e-mail message prior to migration containing instructions on how to access services after the migration.
Technicians go through a series of steps on each computer as it is migrated.
The steps include but are not limited to:

  • Updating shortcuts to access the new mail.

  • Pop-up block exceptions for new mail server.

  • Changing passwords from the default ( if the user is present )

  • Clicking on the "Address Book" tab in communications express ( this is done to setup the address framework on the new system, and allows for the address book to be migrated by System Administrator)

  • Technicians are in contact with Systems Administrator's in the office to move email, data, and address books on the server as the technicians are working through the process to migrate a computer.

  • Technicians don't leave the department until the migration is complete, and then return to the department the following day to work through any unresolved issues reported by users.
  • EXCEPTIONS WITH MACINTOSH
    E-mail:
    Web-based Java applications don't work well on a Macintosh. Communications
    Express is Java-based (an industry standard). Because of this, UCS supports OSX
    mail, which is setup on each Macintosh users workstation. OSX mail became a
    standard for many Macintosh users months before the migration. During the migration process, the technicians point OSX mail at the new mail server.
    File services:
    Technicians change the entries in the GO... CONNECT TO SERVER menu.
    Pop-up block exceptions are not added to Macintoshes because the default e-mail client is OSX mail.
    Macintosh users will be able to access their calendar events with
    Communications Express using the Firefox browser.

    HOW USER RESPONSE WILL HELP US IMPROVE THE PROCESS
    We will no longer act on assumptions, everyone will receive a migration notice in their old e-mail inbox.

    Migration -- 2005

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    To date, departments migrated from the aviation to the mash domain include UCS, Business Office, Public Safety, Telecommunications, VP Finance and Administration, Human Resources, Budget / Payroll, Bookstore, DEP and SEP.

    Next week UCS will migrate all students enrolled for fall term but not registered for summer term. Between the end of summer term and the start of fall term, the remaining “active� students will be migrated. Also during this time period, all the lab computers will be re-ghosted and will only have access to the new domain.

    My goal is to have all campus workstations migrated by the start of fall term. I am requesting your permission to migrate your workstation and data during the summer. Please go on-line and fill out the “Domain Migration� form.

    What is included in the migration?
    -- all your server data is moved from aviation to mash (H drive, I drive, etc.)
    -- the physical data is being moved from a system that has 99.9% reliability to a system has 99.999% reliability
    -- the new physical server is significantly faster than the previous server
    -- the new server and storage system can be significantly expanded on demand
    -- there are two domain controllers rather than one
    -- the tape backup attached to the new system is significantly faster
    -- all your historical e-mail will be moved
    -- UCS will support both Communication Express and Outlook 2003
    -- e-mail logins are secure on the new e-mail system when using Communication Express

    Other Blogs related to the migration include:
    Bill’s Blog
    -- e-mail clients
    -- Applications on the new server
    -- New server room
    Travis’s Blog
    -- Summer migration
    Joes’s Blog
    -- Support of Outlook 2003
    -- Migration... so what's to ya?

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