I've recently completed a couple of complicated Mac setups that were somewhat painful.
A faculty member had ordered an iMac 21 as their GFA upgrade, with Parallels Desktop and Windows 7 64-bit. The initial setup seemed to go fine and I had them login to their Windows 7 virtual machine. Everything seemed fine at the time I deployed the machine. A day or so later, when I went back to answer some follow-up questions, they could not login to Windows 7, but I could. I deleted what I thought was their Windows 7 profile, but in consultation with Richard, found I hadn't quite deleted all of the necessary registry pieces. This morning, when Richard and I went to their office to take a closer look, we found that the virtual machine had been corrupted and would not boot. As I need to work on other setups, Richard agreed to rebuild the virtual machine.
The other difficult situation actually resulted from an upgrade to Apple's hardware (a newer i5 processor) for the MacBook Pro. At the same time, we're starting to deploy Office 2011 on all newer Macs. All of this required a new DeployStudio image. I figured, since I had already updated things for this machine, that I would go ahead and create a new image. As I have a couple more MacBook Pros waiting to be deployed, this would expedite things so I could begin work on these setups sooner. As it turns out, something went wrong when I created the image, and it wasn't actually created. I had left the machine as it was writing the image in order to work on other tasks. I didn't discover that the image wasn't actually created until I tried to deploy that image for the next MacBook Pro.
I need to put things back in balance by working on some PC setups the next few days!
