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March 23, 2006

Tasks and routine...

My blog entries have been sparse. That's actually a good thing. (Well the reason is good anyway). For the first time in awhile, things have fallen back into a routine. For the most part, my techs and I have been plugging away at service calls and even PDR (throwing away old junk properly).

I'll attempt to hit some of the "highlights"

Lots of hardware repairs over the last several weeks (mostly Dells)
*A few printer repairs (one big one from WUC)
*A coffee soaked laptop (hey it happens to us all at one time or another)

PDR
Central School District picked up several pallettes of PCs. We'll have 4 (or 5?) pallettes of CRT monitors ready for them by the end of the week.

Several calls about Comm Express calendar issues. At this point our most repeated statement given in a day has gone from "have you rebooted?" to "sundown:82."

Talking with Shaun Gatherum, I began to look at Deep Freeze alternatives for the Mac Labs. We asked the Apple reps when they came to visit. They were really worthless. They only wanted to know how they could take market share away from Dell. I wasn't impressed. Anywho...using the Mac server, I bound a client machine to OpenLDAP for environmental control. I also bound the same client to AD LDAP for authentication. All of our MASH users can log on...the environment is controlled. Now we just need to stress test a bit.

I've been prepping for this summer. Once spring term is done, I'd like to be able to turn off tailspin forever! I've got the pcounter client installed and have been speaking with support to get a valid license. Licensing is tied to the legacy DOMAIN NAME and the server name. My hope is that printing performance will be increased with the faster server. This will really only count for large jobs, since the small ones are already fast.

This also makes me think of the lab printer changes that are in the works for this summer. One of the dreaded phone calls for me in the Library talking about student printing. One in ten calls is something that actually needs to be fixed. The rest fall under: turning the device off and back on (or the external jet direct), realizing the student lacks the credits, workstation ghost image issue. This summer we'll introduce a novel concept - redundancy. We'll take several print devices and treat them as one group. This will alleviate a number of issues in our busier areas.

Finally ('cause it's 3:30am and my caffeine induced insomnia is wearing off) Shaun and I are setting up a test image replacement for the library machines. The current performance is pretty abysmal...I'd like to see if we can better it...

Posted by crowej at March 23, 2006 03:04 AM

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