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December 12, 2005
UCS Communication to other Departments
Below is a response to a Question Posed By Travis Knabe. As my thoughts went on, I thought that it merited my own entry :-)
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I think that the longterm solution will be consistency. We technophiles thrive on change. For most folks this is ananthema. This seems to be more true the more technically adept any given staff member is. If we _keep_ using blogs as our primary non-emergency communication, keep using FAQ's for regular FYI's, and finally keep using allfacstaff's for last minute notifications, the campus will become used to these methods.
The problems stem from new and/or sporadic use of these methods. I can certainly understand that Ron cannot do an FAQ each week. We should keep some FAQ's (written by different staff) in reserve so that one can be sent out each week. Since they may not truly be Frequently Asked Questions, maybe it should be renamed to UCS weekly bulletin etc.
I think that UCS staff at all levels (not just poor Bill) need to be on Campus Committees to act as a liaison. Meetings etc have largely been seen as a waste of our time (by me no less than any other). However the goodwill and understanding to be gained may be worth the cost.
There are a few groups that are already formed that we should join/inform (AIC, Faculty Senate, Staff Senate). For others, we need to make the effort to form them. I think that we should form a few other groups:
UCS/College of Ed (this should NOT contain AIC faculty)
UCS/LAS (this should NOT contain AIC faculty)
UCS/Library (this has already begun...although informally)
We needn't commit decision makers to these groups. We can simply send representatives to give an ear and give report-based information. These UCS reps can take back questions to decision makers within our Organization.
This is an area where I feel that We (UCS) need to make adjustments in how we wish/prefer to do things. In the end, we'll simply serve our clients better.
Posted by crowej at 11:04 PM | Comments (1)