Telecommunications update

All of our incoming phone calls and local outgoing phone calls are now routed through Minet across two diverse fiber paths.

Minet is the Internet Service Provider serving Monmouth and Independence with cutting edge fiber connections. We collaborated with Minet to migrate some of our telecommunications services over the summer. All of our incoming phone calls and local outgoing phone calls are now routed through Minet.

Our local calling area has always extended to Dallas, Independence, and Salem. Any phone calls to numbers within our local calling area are made “without the 1” and without your long distance code. Any phone calls to numbers outside of our local calling area require the 1 and will prompt for your long distance code at the end of dialing.

You may have found some phone numbers in Woodburn, McMinville, Beaverton, etc., that – somehow – connected without the 1. Chalk those up to our old provider being preoccupied with reinventing itself amid a changing technological landscape, or simply their oversight. The routing with Minet is more accurate and will only connect calls to Dallas, Independence, and Salem. Any call made to a number outside of our local calling area will require the 1, then a long distance code, and be connected through our existing long distance provider, AT&T.

Because we share the area code overlay of 503 and 971 with the greater Portland area, you may not know beforehand if the number you’re dialing is local or long distance. We’ve programmed our system to remove the 1 if it’s dialed by accident for local telephone numbers. Conversely, if a 503 or 971 area code long distance number is dialed without the 1, Minet will play a “please dial a 1 when dialing this number” message.

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