Care Team Information
The purpose of the Western Oregon University’s CARE Team is to assess, discuss, and recommend intervention to the appropriate campus departments, divisions or persons in response to significant campus situations and events such as: issues of bias, student death or significant trauma, problematic student situations involving medical or psychological concerns, and campus emergency situations that directly affect the well-being of students and the campus community at large.
To maintain a safe and secure learning environment at Western Oregon University by addressing the physical and psychological issues that impact students, faculty and staff in the pursuit of the educational process.
Rebecca Chiles, Director of Campus Public Safety
Gary Dukes, Vice President for Student Affairs
Tina Fuchs, Dean of Students
Ryan Hagemann, Vice President and General Counsel
Malissa Larson, Director of Disability Services
Sue Monahan, Associate Provost for Academic Effectiveness
Jaime Silva, Director of Student Health and Counseling Center
Shelly Clark, Associate Director of University Housing
Judy Vanderburg, Director of Human Resources
Amy Clark, Registrar
Jesse Poole, Asst. Director of Student Success
Additional persons may be brought in as the need and situation warrants and may include but is not limited to:
Vice President for Finance and Administration
International Student representative
Faculty members as appropriate
Local law enforcement representative(s)
Polk County Mental Health
The CARE Team meets twice a month or sooner if an event or situation arises that requires immediate review and intervention. Records of the meetings and recommendations will be made and kept with the Office of the Vice President for Student Affairs. For confidentiality concerns, the names of the individual persons being reviewed will be kept in the strictest confidence.
Reporting a Concern:
A faculty or staff member may report any concerns about students to the Office of the Vice President for Student Affairs or any team member. The Student of Concern form may also be used.
All persons involved in the CARE Team meetings and assessments are to adhere to the laws and regulations that govern the disclosure of information to third parties. Any names that are discussed will be kept in the strictest confidence. Such information is only disclosed on an administrative need to know basis and only according to the relevant statutes that govern such disclosure.
The representative for Student Health and Counseling will disclose information only if an emergent situation exists and meets the criteria for release under HIPAA and psychological ethical guidelines.
Procedures for when a meeting is convened:
- Assess the situation in order to understand the issue.
- Identify those who may be affected and need support, including friends, roommates, spouse, family, faculty, etc. Identify all communities that may be involved.
- Notify appropriate offices.
- Assure that appropriate services are recommended and available.
- Follow up to evaluate what services have taken place and the impact of those services in allowing closure to the situation.
- Initiate and recommend further actions if needed.
WOU CARE Team will develop a training module to be offered to the campus community (faculty and staff). The training module will include:
- information on the services available to the campus community,
- the necessity for early intervention,
- the role and purpose of the CARE Team at WOU, and
- what types of actions the CARE Team may recommend.
Notification of Parents:
The confidentiality of the student’s educational record shall be held in the utmost regard. As per the rules and regulations from FERPA, WOU CARE Team will not release any educational records unless a written release is obtained. The exception allowed under FERPA for disclosure based upon health and safety emergencies shall be used only if the event is immediate and requires intervention by persons outside of the CARE Team itself. The contacting of parents should be based upon the best practices established under FERPA and Counseling Center recommendations along with the consensus of the CARE Team. Contact should be made through the Office of the Vice President for Student Affairs and/or the Office of the Dean of Students (both representing the CARE Team and the University).