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Circulation policies
All WOU students, faculty, and staff may check out circulating materials from the Hamersly Library and the Technology Resource Center. They may also borrow circulating materials from Orbis Cascade Alliance member libraries, either by visiting member libraries in person or by requesting materials via Summit. Your WOU ID card validated for the current academic term serves as your library card and is required in order to check out materials. WOU alumni, spouses of WOU faculty, emeritus WOU faculty and staff, adult residents of Polk, Marion, Benton, and Linn counties, and Oregon Military Academy participants may register as Special borrowers to receive limited borrowing privileges. Photo ID and proof of address or affiliation is required. Ask at the checkout desk for further details.
Whenever you check out materials, you will receive a receipt listing the date that each item is due. We suggest that you retain each receipt as a reminder. You may also see due dates and renew items through My Library in the catalog. The Checkout Desk (503-838-8892) will give you due date information or will renew books over the phone. Additionally and as a courtesy, we will notify you via e-mail when materials you have checked out are overdue. The reminders do not substitute for your knowledge of the due dates. For students, staff, and faculty, the reminders are sent to your WOU email account. Community borrowers need to inform the Checkout Desk with any updated email information.
We have established these standard loan periods in order to provide equitable access to materials in our collection for all patrons. If the standard loan period for a particular item does not meet your needs, please let us know. We consider making adjustments to loan periods on a case-by-case basis in order to accommodate special needs.
Borrowers can request renewals via My Library function in the catalog. Renewals may also be requested by calling (503) 838-8902 or by visiting the checkout desk in person. The system allows up to two renewals for most books. Renewals will be denied if the book has been requested by another patron. Audiovisual materials, periodicals, and materials currently on reserve for a course cannot be renewed. To request renewal of Interlibrary Loan (ILL) items, call (503) 838-8884 at least three days before the item is due. We must contact the lending library to approve or deny ILL renewal requests. The purpose of our renewal policy is to provide equitable access to materials in our collection for all patrons. If you have a special need that our policies do not accommodate, please let us know and we will consider adjusting the loan period for the item(s) you require.
Fines are billed through the University's Business Office and can be paid at the Cashier's window in the WOU Administration building during regular business hours.
If you think the library has made an error that resulted in a financial charge, or if you have a unique situation that made it difficult for you to return or renew materials on time, you may file an appeal. Charges may be upheld, reduced, or waived. The following reasons are generally not regarded as valid for canceling or reducing charges:
Appeal forms are available electronically or at the Checkout Desk. Return the form to the Checkout Desk or attach it to an email addressed to pagell@wou.edu. Please file the appeal within 60 days of the charge notification from the WOU business office. The appeal decision will be made within two weeks of filing the form, and you will be notified by email.
Appeal decisions are made by the Public Services Librarian and library staff. The committee takes into consideration your appeal statement, applicable data from the library's circulation system, and previous communication you had with the library, as well as your historic record of library fines. If you wish, the initial decision may be appealed to the Dean of Hamersly Library. |
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Contact
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MissionWestern Oregon University | 345 N. Monmouth Ave. | Monmouth OR 97361 | 503-838-8000(V/TTY) | 1-877-877-1593 | webmaster@wou.edu Text only
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