Frequently Asked Questions
Links - Student Services
- How do I access my Student Account on Wolf Web?
- What is my WOU V#? And how do I find it?
- What is Wolf Web?
- Why should I use Wolf Web online services?
- Forgot your Wolf Web password? Change it here.
- Forgot your Wolf Web PIN? Retrieve it here. (It will be sent to your WOU email.)
- How do I find my grade?
- How do I request an Official Transcript
- I’d like to pay my bill. How can I do that?
- What are my payment options?
- What is the refund policy at DEP?
- How do I request accessibility assistance?
- What testing services are offered on campus?
- Have a comment or question? We're listening! E-mail DEP
Links - Classes
- I'd like to take an online class. Are they all listed somewhere?
- What about academic advising?
- Is Western Oregon University an accredited University?
How Do I Access My Student Account on Wolf Web?
Are you a first-time user or have you been into Wolf Web before?
I've never used Wolf Web before!
- To obtain your login information, go to the Password Change webpage.
- Click on the link “Set Pawprint Password and review the WOU Acceptable Use Policy.”
- Enter your Social Security Number, your Last Name, and the characters in the picture as prompted.
- Review and agree to the Acceptable Use of University Computing Resources Policy.
- Make note of your WOU e-mail address, your official WOU username, and your WOU VNumber. You'll need these later.
- Follow the steps to create a new password.
- You are now ready to use Wolf Web! Just follow the instructions below: I've used Wolf Web before.
I've used Wolf Web before.
- Go to the WOU homepage.
- On the left, hold your cursor on “Current Students” and choose the link Wolf Web Online Services
- Login using one of the following username/password combinations:
| USERNAME: | PASSWORD: | Forgot? |
| Official WOU username | Password (you set it up earlier) | Change Password |
| Your official WOU V# | PIN | Retrieve PIN (PIN will be sent to your WOU email) |
| Your Social Security Number | PIN | Retrieve PIN (PIN will be sent to your WOU email) |
Need help? Call the Division of Extended Programs (503) 838-8483.
What is my WOU V#? And how do I find it?
The first time you were officially admitted to WOU and/or registered for a class at DEP, your social security number was converted into a randomly assigned number to be used as your WOU student ID. It always begins with a capital 'V' followed by 8 numbers. You can use it as your username to access your student account online on Wolf Web.
To find your WOU V#, please see I've never used Wolf Web before! below.
What is Wolf Web?
Wolf Web is a secure online system at Western Oregon University which provides 24/7 access to many resources for students, faculty, and staff. You'll need a login name and password to use the system. Click here for instructions for your first-time login to Wolf Web.
Why should I use Wolf Web online services?
You can find many resources in your online student account at WOU. Here are some of the choices under the Student Menu (those that you might use frequently have been highlighted in red):
- Registration & Schedule
- Check your registration status
- Register for classes
- Display your class schedule
- Student Records
- View your holds
- View your grades
- Accounts receivable and tax information
- Unofficial transcripts
- Transfer transcript
- Degree evaluation
- General records
- Course surveys
- Parking permit
- Purchase your parking permit
- Financial Aid Disbursement/Account Payment
- Release financial aid and or make a payment on your account via credit card or checking account
- Add Print Credits
- Add credits to your network print balance
- Purchase Wireless Access
- Purchase campus wireless service
Under the Personal Information tab, you can also change or update your:
- PIN
- address
- phone number
- name change information
- and view your WOU email address.
How do I find my grade?
Your grade is available anytime online on Wolf Web, after of course you have completed all the requirments of your class(es). (Before you can use this option, you must first set up your login name and password in Wolf Web.)
Once you are in your student account online, click on the following links:
- Student Menu
- Student Records
- Final Grades
- View Your Grades
At this point you will have the opportunity to update your addresses and phone numbers. Please do so, so we can keep track of you! When you are finished with addresses and phone numbers, click the "Submit" button at the bottom left of the page. Then click the link "Continue to view grades" at the very bottom of the page. Select the Term and submit your request.
If you do NOT need to update your contact information, click the link at the very bottom of the page "Continue to view grades." Select the Term and submit your request.
You can also print an unofficial transcript while in Wolf Web.
How Do I Request an Official Transcript?
Official transcripts are available only from the Registrar’s Office.
Please read the instructions first.
Then print the transcript request form from the web.
Requests may be made by mail, fax (503-838-9696), or in person:
Western Oregon University
Registrar’s Office
ATTN: Transcripts
345 N. Monmouth Avenue
Monmouth, OR 97361
NOTE: To prevent having to pay the transcript fee twice, please check Wolf Web online services to make sure your grade has been posted before requesting an official transcript. Transcripts costs vary; please check the transcript instructions for your options.
I’d like to pay my bill. How can I do that?
You can make your payment online! Here are the two methods:
- Use Wolf Web online services, select the “Student Menu” tab or link. Click on Student Records. Click on Account Summary/Financial Aid Disbursements/Account Payment. Click “Submit” under Current Term. On the page that appears, scroll to the bottom to view your payment options. Click on the relevant payment link and follow the directions on that page.
- You can make a payment on your own account using the Family and Friends Form. Type in your last name and your WOU V# (example: V09999999 NOTE: this is case sensitive so use a capital “V’) OR use your social security number. E-check (no fee) or MasterCard (2% fee automatically added) payments only.
You may also mail a check to Western Oregon University, ATTN: Cashiers, 345 Monmouth Ave N., Monmouth, OR 97361.
Payment Options
The Division of Extended Programs accepts as payment:
- cash
- money orders (payable to Western Oregon University)
- checks (payable to Western Oregon University) and E-Check (online)
- financial aid
- purchase orders
- and MasterCard (online)
New! Student Electronic Payment Options
Student electronic payment options have changed at WOU effective August 26, 2009. Students now have two electronic payment options: E-Check or MasterCard. Both payment options are available through Wolf Web which redirects the student to a secure US Bank site.
A new E-Check payment method (which has NO convenience fee) allows a student to make payments to their account directly from their checking or savings account.
Effective August 26, 2009, MasterCard will be the only credit card accepted by WOU and payments via MasterCard will be assessed a 2% convenience fee (computed automatically when you pay). WOU will no longer accept payments using Visa or Discover. MasterCard payments must be submitted via the web and will not be accepted over the phone or in person.
How do I request accessibility assistance?
If you have a documented disability that requires accommodation, please contact the Office of Disability Services at 503-838-8250 for coordination of accommodation services.
What testing services are offered on campus?
The Division of Extended Programs administers a limited number of entrance, aptitude, and equivalency tests. Test proctoring services are also available.
The Office of International Students and Scholars offers the TOEFL.
The CBEST (California Basic Educational Skills Test) and PRAXIS information is available on this College of Education webpage.
I'd like to take an online class. Are they all listed somewhere?
Yes, click on this link to see a complete list of all online classes offered at WOU during the upcoming/current term.
What about academic advising?
The university offers the Academic Advising and Learning Center for students attending WOU's on-campus programs. For several programs offered through the Division of Extended Programs, academic advising is unique. Contact your program's manager with your academic questions. If we can't help you, we'll find someone who can!
Is Western Oregon University an accredited University?
Yes! Please click on this link for accreditation information, located on the right side of the page.
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