Staff Senate Minutes
Hamersly Library 205
1. 8:30 start meeting. Roll Call: absent; Kathy Hill
2. Guests: Melody Bywater, Bill Kernan, Travis Knabe, Judy Vanderburg
3. President McArdle thanked everyone for coming and asked all guests to introduce
4. Comments from Senators. None.
5. Visitors Comments not related to agenda. None.
6. Minutes were approved as written.
7. Old Business
a. Website: Martha Boyd and Ann Barton-Brown will work with the campus
Webmaster, Ron Swartzendruber, and report back. A list was compiled
regarding what Senators want on the website.
b. Computer Training: Lenore noted that it would be very helpful to have on
campus training. There was discussion regarding Staff Development and
possible micro-training for new applications and updates. The Technology
staff as well as faculty in the
hope to have 4
sessions this fall i.e.
training available for one-on-one or group sessions based on need.
Information will be announced in the near future.
c. Customer Service: There was much discussion regarding setting up an
makes customer service at
priority. It was suggested that there needs to be an assessment of the
Universities needs and that good customer service should be a culture, we
need to become a community again. Should there be a “standard” greeting
for the University for answering the phone? Teresa Bybee will look into
adding such an item to the front pages of the campus directory. Judy
Vanderburg announced that the University has received monies for staff
development. It will be discussed at the next meeting where to go with
ideas and information gathered at this meeting.
d. Alcohol Policies: There was very lively discussion regarding campus and city
policies. Alumni are requesting to serve alcohol at “tailgater” functions at the
two home football games. The Senators agreed that there would be no action
needed at this time to make recommendations regarding the request.
8. No new business.
9. Future agenda items: Customer Service (forwarded) and Staff Development
10. Next meeting will
11. Adjournment at .