DRAFT Staff Senate Minutes
Hamersly Library 205
1. 8:35 start meeting.
2. Roll Call: absent Karleen Adams (Karen Johnson Proxy), Lenore Eliassen, Teresa
Bybee . Guest: Melody Bywater
3. President McArdle welcomed Senators and visitors.
4. Senator Comments – None
5. Visitor comments: None
6. Minutes were approved as written.
7. Old Business
a. Website - Information pending meeting with Ron Swartzendruber.
b. Customer Service –
John will meet with
A draft of Telelphone Tips and Etiquette and Customer Service information
compiled by Teresa Bybee to enclose in the WOU Directory was reviewed.
Suggestions were made and will be reported to Teresa. Everyone agreed that it
was a great idea to include in the directory as a customer service. Sue Payton
noted that the Student Handbook is a good source of information and a great
customer service for students. The WOU directory could have information
added related to customer service and that Teresa’s information was a good
start. There was a question as to what happened to the WOU Fact Book? It
wa interesting and helpful.
There was a general discussion regarding departments’ needs and what is
expected by students, staff, etc. There needs to be a feeling of connectivity on
campus. Faculty, staff and students, need to be realistic and work together. We need to maintain hope of a connected community. It was suggested that
enrollment facts be released weekly, to help keep the community informed.
Discussion to be continued at the November meeting.
8. New Business
a. Staff Development – Tabled to the November meeting where there would be
time for detailed discussion.
9. Future Items – None
10. Announcements – Melody Bywater – As of this date ASWOU has registered 825
new voters for the national election.
11. Adjournment –.