Staff Senate Minutes
Hamersly Library 205
1. 8:35 start meeting.
2. Roll Call: absent Karleen Adams, Roseann Kendall (Proxy Don Boderman)
Guest: Judy Vanderburg
3. President McArdle welcomed Senators and visitors.
4. Senator comments none
5. Visitor comments none
6. Minutes were approved as written with the correction of the word was.
7. Old Business
a. Website: Ann Barton-Brown and Martha Boyd have a meeting with the
Webmaster on November 16th at to go over information to set up a
website for Staff Senate.
b. Customer Service: John McArdle met with
regarding the charges
Senate projects. It should be noted that funding for projects are undefined at
this point. The Senators will review current customer service on campus.
Small groups will get together to set the framework, recommendations and an
action plan, possibly identify a standard. The following groups were identified:
Service/standards: Ann Barton-Brown and Karen Nelles
Fact Book & what is currently in place: Kathy Alderson, Lenore Eliassen, Sue Payton
Review subject/index: Teresa Bybee and Andrew Russell-Wynings
Community public relations/image: Kathy Hill and Roseann Kendall
The groups will create an outline/report, which will include the attitude concept.
If printed materials are needed the Senators will seek funding. John McArdle and
Martha Boyd will open a line of communication with Faculty Senate and the
Administrative Support Council, keeping them informed.
8. New Business
a. Staff Development Policy was discussed. Roseann Kendall will be asked to
again go over information from one of her classes that she shared at the last
meeting. . Judy Vanderburg would like a recommendation of practice/policy
to work with. She will send out the current request form to Senators for
review. Can we do more with less? A policy will be put together at the next
meeting regarding the recommendation of program, possibly a clear strategy
that can be tied into customer service. Four steps? Problem, address the
problem, solution and advocate. The current policy is inequitable. Some
departments use the Staff Development program on an ongoing basis to
employees that need to keep certification updated, etc. Other departments do
not use at all, etc.
8. b. Discussion regarding reduced staff rates for on campus events, etc. Would that
encourage more employees on campus to participate in campus events?
Would it help the perception of staff by students if participation increased?
Staff rates exist for credit classes. Is there a way to come up with a package to
cover program costs? It was noted that we have to stay away from contract
issues with this subject. Judy Vanderburg noted that all perks need to go
though unions and negotiated. Could awards be given for good jobs, etc. by
giving out tickets to campus events?
NOTE: All discussions seemed to come back to some form of Customer Service. It was also expressed WOU could become more a part of the community like giving donations to the local food bank by having drop off areas on campus.
8. c. Academic Infrastructure Committee Teresa Bybee volunteered to represent
Staff Senate and will contact Steve Taylor.
9. Future agenda items.
Customer Service and Staff Development were tabled until December.
10. No announcements
11. Adjournment 9:40am.
Respectfully submitted by Martha Boyd, Recorder