1.  When talking with my host-mom or other Viennese people, they would be what I considered "short" with me or rude in their speech.
2.  I was really shocked in the beginning and offended when they did this.
3.  Now it does not bother me.
4.  Having it happen to me repeatedly numbed me to it.
5.  I realized it was just their way of talking, they mean no offense.
6.  Long term, I will be more patient with people.  Try not to assume so much when they speak.