Many service providers are familiar with and accustomed to providing sign language interpreters and notetakers for Deaf consumers. However, much confusion exists about appropriate services to provide to hard of hearing consumers. In fact, both service provider and consumer may lack familiarity with ALDs, and thus miss out on the great benefit they provide in lecture and other group listening situations.
This presentation was developed to provide an overview of assistive listening devices and their use in postsecondary settings. The three major types of systems will be described as well as the components of each system. In addition to the devices, other components that will contribute to successful use of the systems are also included. Because no system will work perfectly 100% of the time, troubleshooting tips are discussed.
Familiarity with the technology is only one part of creating an effective listening environment for the hard of hearing consumer. Keys to the successful use of the systems for all parties involved are also provided.
A problem that service providers often face is that the student with a hearing loss will not want to identify him or herself as such to instructors and other students. They may not want to be singled out as a person with a disability and may fear the negative attitudes of others. While this fear may not be unfounded, the benefits of using ALDs far outweigh the negative attitudes of the few. The student’s process at finding a balance that works for him or her must be respected. Information presented here can help students understand the benefits of taking advantage of technology that is available to them.
