Student Complaint Resolution
Student Complaint Process
Western Oregon University aims to resolve all student complaints in a fair and expedient manner. Students wishing to file a formal complaint must first seek resolution through the institutional grievance process. Details about the process can be found on the grievance petition. Students may also contact the Student Affairs Office for more information.
If a complaint cannot be resolved internally:
- Students residing in Oregon or in a SARA Member state Opens in new window (all except those listed below) may file a complaint with the Oregon Higher Education Coordinating Council Opens in new window
- Students that reside in a non-member states may file a formal complaint with their home state authorizing agency by using the links below:
Other available processes
May be pursued in addition to the process listed above
|– Incident of bias
– Student of concern
– Incident of sexual misconduct
|Online forms for reporting an incident of bias, a student of concern, or an incident of sexual misconduct, are available on the Student Affairs website.|
Service Members, Veterans, and their families
|– GI Bill recipients may submit feedback and/or complaints to the VA Opens in new window.
– Military Spouse Career Advancement Accounts (MyCAA) and Tuition Assistance (TA) Scholarship recipients may submit feedback and/or complaints to the Department of Defense Opens in new window.
|Federal Financial Aid Recipients||Feedback can be sent to Compliancecomplaints@ed.gov .|