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Center for Academic Innovation

Student Complaint Process

 

Western Oregon University aims to resolve all student complaints in a fair and expedient manner. Students wishing to file a formal complaint must first seek resolution through institutional grievance procedures. Details can be found on the grievance petition. Students may also contact Student Affairs for more information.

WOU participates in the State Authorization Reciprocity Agreement (SARA) through the Oregon Higher Education Coordinating Commission (HECC). If a complaint cannot be resolved internally, students may also file a complaint with the Oregon Higher Education Coordinating Council or with the Northwest Commission on Colleges and Universities, our accrediting body.

Out-of-state distance students from SARA Member states (listed below) can follow this process and use this form to file a formal complaint.

Alaska

Arizona

Arkansas

Colorado

District of Columbia

Georgia

Idaho

Illinois

Indiana

Iowa

Kansas

Louisiana

Maine

Michigan

Minnesota

Mississippi

Missouri

Montana

Nebraska

Nevada

North Dakota

New Hampshire

New Mexico

Ohio

Oklahoma

Rhode Island

South Dakota

Tennessee

Texas

Vermont

Virginia

West Virginia

Washington

Wyoming

 

 

Out-of-state distance students from non-member states may file a formal complaint with their home state authorizing agency by using the links below:

California

Connecticut

Delaware

Florida

Hawaii

Kentucky

Massachusetts

New Jersey

New York

North Carolina

Pennsylvania

South Carolina

Utah

Wisconsin

Military Students
If you or your family member is a Tuition Assistance (TA) or Military Spouse Career Advancement Accounts (MyCAA) Scholarship recipient, you are encouraged to submit feedback at: www.militaryonesource.mil/voluntary-education/complaint. Similarly, feedback by GI Bill recipients can be submitted at www.benefits.va.gov/gibill/feedback.asp and feedback by federal financial aid recipients can be sent to Compliancecomplaints@ed.gov.

 

 

CONTACT US

Center for Academic Innovation

503-838-8483 | or e-mail: innovation@wou.edu | Location: ITC 205